Privacy Policy
This is the privacy notice of Bennetts of Malvern Ltd T/A Britannia Bennetts. In this document, "we", "our", or "us" refer to Britannia Bennetts.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 24 May 2018.
We are company number 5106285 registered in the United Kingdom. Our registered office is: Kendall Wadley LLP, Granta Lodge, 71 Graham Road, Malvern, WR14 2JS.
We take seriously the protection of your privacy and confidentiality and are committed to maintaining the trust and confidence of our visitors to our website. In particular, we want you to know that we are not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes.
In this Privacy Policy, we’ve provided lots of detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use, or otherwise act on information.
If you do not agree to the following policy you may wish to cease viewing / using this website.
We undertake to preserve the confidentiality of all information you provide to us, and hope that you reciprocate.
Our policy complies with UK law accordingly implemented, including that required by the EU General Data Protection Regulation (GDPR).
The law requires us to tell you about your rights and our obligations to you in regards to the processing and control of your personal data. We do this now, by requesting that you read the information provided at www.knowyourprivacyrights.org
Types of data we collect
We may collect the following information:
name
contact information including email address and telephone number
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We may use the information to improve our offering of products and services.
Website Cookies
Like most websites, we use cookies to collect information. Cookies are small data files which are placed on your computer or other devices (such as smart phones or tablets) as you browse this website. They are used to remember when your computer or device accesses our websites. Cookies allow a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved.
Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely.
Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use. Our website uses cookies. They are placed by software that operates on our servers, and by software operated by third parties whose services we use.
When you first visit our website, we ask you whether you wish us to use cookies. If you choose not to accept them, we shall not use them for your visit except to record that you have not consented to their use for any other purpose.
If you choose not to use cookies or you prevent their use through your browser settings, you may not be able to use all the functionality of our website.
Google Analytics
We measure visitors to our website using Google Analytics. This records what pages you view within our website, how you arrived at our site and some basic information about your computer and geographic location. All of that information is anonymous – we don’t know who you are; just that somebody visited our site.
The information we collect from analytics helps us understand what parts of our sites are doing well, how people arrive at our site and so on. We use this information, as most websites do, to make our website better.
You can learn more about Google Analytics at: https://support.google.com/analytics/answer/6004245
Third party cookies
In addition to our own cookies, we may also use various third party cookies to report usage statistics of the service, etc.
We may use remarketing. Remarketing involves placing a cookie on your computer when you browse our website in order to be able to serve to you an advert for our products or services when you visit some other website.
We may use a third party to provide us with remarketing services from time to time. If so, then if you have consented to our use of cookies, you may see advertisements for our products and services on other websites.
What are your choices regarding cookies
If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.
Please note - if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, and some of our pages might not display properly.
Further information about cookies
You can learn more about cookies and the following third party websites: AllAboutCookies: http://www.allaboutcookies.org/ Network Advertising Initiative: http://www.networkadvertising.org/
Links to other websites
We are not responsible for the practices employed by websites or services linked to or from our site, including the information or content contained on those sites. Please remember that when you use a link to go from our website to another website or service, our privacy policy does not apply to third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link or advertisement on our website, are subject to that third party’s own rules and policies.
Social media widgets
Our website includes social media features such as the Facebook Like and share buttons and other widgets, that run on our site. These features may collect your IP address and which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the organization providing it.
Reviews
We display personal reviews from clients on our site when given consent on our Customer Satisfaction Survey. With your consent, we may post your comments along with your name. If you wish to delete your comments or review, you can contact us at sales@britanniabennetts.com
Mailing lists
If you choose to receive our informational emails, we collect personal information so that we may send you emails.
We don't sell, rent, or trade email lists with other organisations and businesses.
We may in future use a third-party provider, MailChimp, to deliver our informational emails or a newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our informational emails or newsletter. For more information, please see MailChimp’s privacy notice.
You can unsubscribe to informational emails or newsletters at any time of the day or night by clicking the unsubscribe link at the bottom of any of those emails or by emailing sales@britanniabennetts.com
Access to your personal information
You are entitled to view, amend, or delete the personal information that we hold. Email your request to our team at: sales@britanniabennetts.com
Data may be processed outside the European Union
Our websites are hosted in the United Kingdom
We may also use outsourced services in countries outside the European Union from time to time in other aspects of our business. Accordingly, data obtained within the UK or any other country could be processed outside the European Union. For example, some of the software our website uses may have been developed in the United States of America, Iceland, or another country.
Review of this privacy policy
We may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website. We advise you to print a copy for your records. If you have any question regarding our privacy policy, please contact us at sales@britanniabennetts.com
